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Training and Services

Training and department support services

CTS supports departments that need more than software or a single course. Services include command training, instructor development, local program design, implementation support, and deployment options.

Training and Department Support

Current and planned services

Some services are in development and others are planned. Each will have a defined scope, deliverables, and support requirements before it is offered.

In Production

Initial Incident Command Lab

CTS Command Labs provides focused command training built around realistic decisions, practical exercises, evaluator feedback, and after-action review. Initial Incident Command Lab is the first program and is in production.

Planned

Instructor and Evaluator Development

Planned training for instructors and evaluators who facilitate exercises, observe performance, provide feedback, and conduct after-action reviews.

Service Development

CTS Department Development Services

CTS Department Development Services is being developed for training needs assessment, local program design, implementation planning, policy review, and follow-up evaluation.

Planned Support Options

Content and Command Training Kits

Planned scenario content and configured instructor and participant hardware packages will support departments that want ready-to-use training and deployment options.

Department-Centered

Department-specific support

CTS can account for department staffing, apparatus, automatic and mutual aid, local policies, response assignments, instructor experience, and the training need being addressed.

Assess the training need

Identify the current training process, local requirements, and the performance gap the department wants to address.

Build the program

Select the appropriate curriculum, simulation, instructor support, and local department information.

Review the results

Use evaluator observations, after-action review, program feedback, and department results to plan follow-up training.

Discuss training and implementation with CTS

Contact CTS about a training program, Command Lab, TACTRIUM™ implementation, instructor development need, or department training project.